Swipe FAQ is providing Q&A regarding Swipe wallet management.
All crypto transfer is free from Binance to Swipe wallet. Transfer should take around 5 min max. However, from external wallet would take around 15-20 min.
Swipe Slate cardholders have the ability to receive $30,000 in SXP rewards for themselves and their referral. Slate cardholders can use their Referral code, which is provided once they have activated their card, to refer other Slate cardholders. The referral must sign up for a Wallet account with the referral code. If the referral has already signed up, they will not be able to add a referral code later.
Once the referral orders their Swipe Slate card and activates their card upon receipt/issuance of a virtual card, both the referral and referer will receive $1,500 in SXP based on current market rates. You can use the referral code as much as you want, but will only receive the reward for 10 referrals.
Note: There are currently no referral programs for other Swipe Card membership levels.
In addition it makes most sense to use Kraken as they have an account at the same bank so it takes like 5 seconds to deposit/withdraw.
The Swipe Slate on-chain staking rewards are calculated in real-time based on the protocol distribution of the daily SXP reward rate. This is dynamic and subject to change due to the protocol being external on the blockchain and in real-time, but the Swipe Wallet will have an estimate APR displayed in the Swipe SXP Wallet asset screen.
Tokens locked for Slate get ETH On Chain API. The rate varies based on number of tokens stakes on ETH chain.
Yes it's free fee for withdrawal from Swipe wallet.
Need to lock 6 months then after that you can unlock anytime but you will miss the benefits. If You unlock after 6 months Your benefits will decrease to cashback 2% and only spotify rebate.
Minimum withdrawal is 21 SXP.
Activate 2FA (SMS) and check. Force close and restart the app.
Transfer b/w Binance and Swipe Wallet is considered as internal and its free. You will have to withdraw and deposit as you normally do manually. Transaction are considered as internal, if you check with Binance acc you will see a "Internal" tag to your deposits / withdrawals.
Yes, You will have to.
Should be when the transactions status turn to "Completed" status. In general it takes 1-14 business days for merchant to confirm and if transaction is marked as "Completed" and cashback is not instantly credited you can wait 1-7 business days before pinging support.
Go to Swipe Wallet — Profile — Security — Two-Factor Authentication.
Means your card application was not accepted by the Issuer bank, nothing much Swipe can do here.
You have to wait until tier 2 is confirmed. Normally it takes 7 days. Try activating 2FA for a faster verification process.
Please wait till Tier 2 is verified.
It is possible to track in Swipe wallet on profile tab (Tier Level).
You must enter Referral code before You registering to Swipe Wallet otherwise if You are already registered You cannot enter. However, You can share Referral code dedicated to You and receive rewards from 10 other Swipers. It is working only for Slate card holders (You and the referrer get $1500 each).
Fiat withdrawal to bank acc is not available as of now, although you can withdraw cash from ATM.
It is for corporates.
When you order card, you will have to lock your SXP for 6 months. It is one of the criteria to get the card.
There is Swipe savings feature already enabled.
Code 429 should be too many request sent to server. Force shutdown the wallet and wait 10 mins and try again.
There is no liquid market for USDT to EUR, thats why.... Flow should be USDT -> USD -> EUR. Conversion of USD to EUR will be done in FX market whereas USDT to EUR will be done in Crypto market.
You can do USDT to EUR also, check if you are getting the good spot rate.
Swipe Elite Group
In the wallet under Cards tab - > Gear - > Rewards
- Do Tier 2
- Clear cache or re-install the app
- Restart the Swipe app (Force restart)
- Enable 2FA
- Change payment card
- Turn off and restart your phone
- Make sure you have a stable connection
- Make sure your App is updated to the latest version.
Try to clear cache or reinstall the app. Force shutdown app.
You can use these 3 security features.
This service is not enabled yet.
Try 999 SXP to buy.
In wallet please choose option what You want:
Both BEP-20 or ERC-20 are supported.
In the swipe app just click Cards, then swipe up on the top bar of the list (where the red arrow is).
You can NOT, sorry.
If you have not received your card within the 7-14 business day window after the card status has been marked "shipped", please contact our customer support via a ticket at help.swipe.io or live chat. We will place a replacement card order for you at a $25 replacement fee.
All you have to do is go to your profile and then do 2FA. It should work shortly after.
Please do the solution below.
- 1.Restart the swipe app;
- 2.Turn off and restart your phone;
- 3.Make sure you have a stable connection;
- 4.Make sure your App is updated to the latest version
Live picture with a proof of the day today.
Please contact tech. team @jr529 @SwipeSupport
Send a message in this format, so it will be easy for them to resolve your query.
- Short Summery of your Issue -
- Swipe Wallet User ID -
- Email ID (linked to your Swipe ID) -
- Card Type -
There is one in the wallet app.
Full KYC. Id documents and proof of residence.
You can borrow only for ETH.
No, you will have to wait for 6 months for your SXP to unlock.
- 1.Go to Binance, click deposit, select SXP, and get/copy your SXP deposit address (ensure you select ERC20 network only!).
- 2.Go to Swipe app, select the Swipe/SXP Wallet, click send in top right corner, select wallet address, then enter/paste the address from Binance.
- 3.Wait at least a few minutes for the transaction to be processed the the ERC20 network.
Yes, you can.
Don’t move your coins. We are working to fix it.
Means you cannot use FIAT as well as stablecoins for spending with card.
Withdrawal is free from Swipe wallet.
For Slate Card you will have to lock 100K SXP token. U must lock tokens for 6 months and cannot unlock earlier. After 6 months you can unlock it anytime but will lose all the perks and benefits Slate card carries.
Need to wait Tier 2 has gone from "processing" to saying current tier : 2->
Enable 2FA then disable it.
Try to activate your 2FA (SMS) and check.
Due to high traffic it's known issue, tech team will solve this.
Usually it is on midnight.
Sxp wallet -> sell sxp -> fiat choice, it then goes to that respective fiat wallet.
Cards tab - settings (top right in app) - Rewards - see box there with your referral codes.
Usd - if in the US Eur - if in euro.
You can export it through profile tab.
The Swipe Wallet application currently has support for the following fiat currencies:
- US Dollars (USD)
- Great Britain Pounds (GBP)
- Euros (EUR)
- Korean Won (KRW)
- Philippines Pesos (PHP)
Convert to stables -> withdraw stables.
Please try to restart and open again.
Yes, SXP rewards are paid weekly. You dont need to claim them because they are deposited to the savings wallet. You can restake them manually.
16% is annual reward (APY)
With Swipe, your funds are secured with up to $100M custodial insurance with Coinbase Custody and BitGo.
Savings is under the Defi tab in the Swipe wallet main menu.
SXP rewards are not compounded automatically, however You can restake them manually.
Once you click forgot password on the app it should change the screen to where you enter verification code in ~ and then it'll have you do new password x2 - redo your account PIN.
There is not any fees.
No. Savings APY tiers are counted only for those SXP which are deposited to saving wallet.
In the Wallet section - Select the currency you want to deposit - on top right corner you will find a QR Code.
There is no lock-up, it is flexible saving.
Swipe saving is beneficial if you have less than 1000 SXP and staking - if you have more than 1000 SXP. Howevere interest is higher for staking.
To avoid expensive fees you can use BEP-20 to deposit funds into your Swipe wallet. It will be refunded to your Spot wallet.
There is no minimum for Swipe savings.
Basic reward is 16 % APY.